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During COVID-19, community access to food, medicine and other necessities depended on:

  • workers who could not work from home
  • and on union networks able to identify problems, negotiate practical arrangements and communicate changing requirements.

The pandemic demonstrated that resilient supply chains depend on resilient systems and workers. Physical infrastructure, inventories, technology and logistics systems cannot maintain essential services without a workforce that is available, skilled, safe and financially secure. For the SDA, this is clear: retail work is essential work.

Read the full brief below.

SDA Brief on COVID-19 Retail Case Example
(877KB) Download