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With over 200,000 members nationwide, the SDA works hard to represent and protect you at work.

The Shop, Distributive and Allied Employees Association (SDA) is one of Australia’s oldest and largest unions. As a union, we represent retail, warehousing, fast food, pharmacy, hair & beauty, and modelling & mannequin workers.

For over 130 years, we have been at the forefront of protecting and improving your rights at work.

What we've achieved

You can thank SDA Union members for:

  • One of the highest minimum wages in the world

  • Public holidays

  • Universal superannuation

  • Health and safety rights

  • Equal pay for women

  • Parental leave

  • Penalty rates

  • Leave entitlements

  • The right to bargain and negotiate

  • Job security


Our impact

Over 200,000 SDA union members standing together across Australia.

More than $7 million dollars recovered in claims and compensation for SDA members in 2024 alone.

A strong and united voice for retail, fast food & warehousing workers for over 130 years.

Our History

1900 Victorian Grocers Employees Association started.
1907 Shop Assistants Union of Victoria started.
1908 Shop Assistants Union of Victoria federated with NSW, Queensland and South Australian Shop Assistants Unions to form a national union — the Shop Assistants and Warehouse Employees’ Federation of Australia. It was registered as a union under the Conciliation and Arbitration Act.
1911 Australian Hairdressers, Wigmakers and Hairworkers Employees Federation of Australia formed.
1919 Victorian Grocers Employees Association and Shop Assistants Union of Victoria amalgamated after the Victorian Trades Hall Council worked to bring them together. The amalgamated union had about 1,900 members, and was based at Trades Hall.
1930s The union faced major challenges during World War I, the Great Depression, and World War II.
1940 The union purchased its first car for organising in country and outer metropolitan areas.
1940s During the war years, the retail industry shifted from being male-dominated to employing large numbers of women — a trend that continued post-WWII.
1945 44-hour working week introduced (reduced from 46 hours).
1948 40-hour working week introduced.
1949 Two weeks annual leave established.
1951 The union had 6,306 financial members.
1956 Adult rate of pay at 21 years of age (previously 23 years).
1960 The union had 8,051 members (5,797 metropolitan; 2,254 country).
Chadstone Shopping Centre — Victoria’s first suburban shopping centre — opened.
Mannequins and Models Guild formed.
1962 Two days compassionate leave introduced for death of wife, husband, father, mother, child, stepchild.
1963 Three weeks annual leave established.
1971 Major retail companies agreed (through ACTU and Victorian Trades Hall) to sign employees into the SDA, and membership grew significantly.
1972 The union changed its name to the Shop, Distributive and Allied Employees Association (SDA).
Late-night shopping introduced.
Five-day working week established (reduced from 5½ days).
1974 Four weeks annual leave established.
1975 Equal pay for women achieved.
Public holiday penalty increased from double time to double time and a half.
1978 The union moved into its own premises at 53 Queen Street, Melbourne (jointly owned with the Federated Clerks Union).
1979 12 months unpaid maternity leave introduced (previously women had to resign).
1984 38-hour working week introduced.
1985 Adoption leave introduced.
Occupational Health and Safety Act provided for elected Health and Safety Representatives.
1986 Redundancy pay introduced for employees made redundant.
1987 Compulsory employer superannuation contributions of 3% introduced — paid into REST industry fund with joint union-employer directors.
1991 The union amalgamated with the Australian Hairdressers, Wigmakers and Hairworkers Employees Federation of Australia and the Mannequins and Models Guild of Australia.
1993 The union took full ownership of 53 Queen Street, Melbourne.
Government legislated universal superannuation (employer-paid, scaled up to 9% by 2000–01).
1994 Move to enterprise agreements.
1996 Membership reached approximately 60,000.
2003 SDA Victoria moved into its own building at 65 Southbank Boulevard, Southbank.
2008 Australian Workplace Agreements abolished.
Additional public holiday legislated when Boxing Day or New Year’s Day fall on weekends.
2009 Fair Work Act commenced.
18 weeks paid maternity leave introduced.
2010 Modern Awards commenced (1 January).
2015 Adult rate of pay extended to 20-year-old employees under the General Retail Industry Award.
Easter Sunday declared a public holiday in Victoria.
2018 Higher penalty rates introduced on weeknights and Saturdays for casual employees under the General Retail Industry Award.
“Don’t Bag Retail Staff” campaign launched — a major public campaign advocating for respect toward shop workers after plastic bag bans led to customer abuse.
2019 SDA Victoria continued its “No One Deserves a Serve” campaign promoting respect and safety for retail staff.
2020 The union adapted operations during COVID-19, supporting retail and fast-food members as essential workers. Secured enhanced safety standards, paid pandemic leave, and PPE access. Successfully lobbied for casual and part-time retail staff to be included in JobKeeper.
2021 SDA advocated for improved safety and pay for frontline workers. Helped bring the Wage Theft Act 2020 (Vic) into effect, criminalising intentional underpayment.
2022 SDA advocacy retained penalty rate entitlements for new Victorian state holidays (AFL Grand Final Friday, Easter Sunday).
Secured 10 days paid family and domestic violence leave in National Employment Standards — implemented late 2022.
2024 Superannuation on paid parental leave achieved after SDA lobbying.
Fair Work Act amended to give long-term casuals right to convert to permanent employment.
‘Adult Age = Adult Wage’ campaign launched to end junior rates for over-18s.
2025 SDA defeated attempts by retailers to weaken penalty rates, securing legal protection for them.
Launched ‘Tougher Penalties for Abusive Customers’ campaign to protect retail and fast-food workers from violence and abuse.
New legislation passed Victorian Parliament (The Crimes Amendment (Retail, Fast Food, Hospitality and Transport Worker Harm) Act 2025) to crack down on abuse and violence towards workers, thanks to the SDA’s campaign.
Today SDA Victoria represents more than 40,000 members across the state, supported by 20 Organisers and industrial experts who negotiate improved wages, conditions, and handle workplace legal matters.

Today the SDA remains committed to representing the best interest of its members by:

  • Advocating for fair wages and working conditions
  • Promoting workplace health and safety
  • Pushing back against unfair workplace agreements and practices
  • Supporting policies that benefit all Australian workers

The SDA has led the campaign for paid parental leave and workplace health and safety and is always at the forefront of protecting workers from unfair dismissal, termination and redundancy. The SDA will always support campaigns that promote sensible and progressive rights for ordinary Australian workers.

The SDA is member-focused and will be front and centre if the right to a “fair go” of any of its members is challenged.

Read more about SDA membership

Today the SDA remains committed to representing the best interest of its members by:

  • Advocating for fair wages and working conditions
  • Promoting workplace health and safety
  • Pushing back against unfair workplace agreements and practices
  • Supporting policies that benefit all Australian workers

The SDA has led the campaign for paid parental leave and workplace health and safety and is always at the forefront of protecting workers from unfair dismissal, termination and redundancy. The SDA will always support campaigns that promote sensible and progressive rights for ordinary Australian workers.

The SDA is member-focused and will be front and centre if the right to a “fair go” of any of its members is challenged.

Join over 200,000 SDA union members