The SDA is the Union for Outback Stores and Remote Community Retail Workers
The SDA is the union for retail workers, including employees working for Outback Stores and retail stores operating in remote Aboriginal and Torres Strait Islander communities.
Whether you work as a Store Manager, Assistant Manager, Retail Supervisor, or Team Member, the SDA is here to protect your wages, conditions and workplace rights.
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Join our underpayment investigation
The SDA is investigating potential wage underpayments affecting employees working for Outback Stores and other remote community retail employers.
The investigation covers the period of 1 January 2021 to the present.
We are particularly concerned that salaried Store Managers, Assistant Managers and other supervisory employees may not have been paid enough to satisfy their minimum entitlements under the General Retail Industry Award.
Many managers and retail employees regularly work significant additional hours to meet the operational demands of remote stores. These workplaces often require employees to perform a broad range of duties, respond to staffing shortages, and work well beyond their ordinary rostered hours.
If you’re paid an annual salary, the salary must be sufficient to compensate the employee for all Award entitlements, including minimum wages, overtime, penalty rates, allowances and other applicable Award benefits. If it does not, additional payments may be owed.
The SDA is investigating whether employees have received all their lawful entitlements.
If you currently work, or have previously worked, for Outback Stores or another remote community retail employer at any time since 1 January 2021, we encourage you to complete the form below.
How the SDA can help Outback Stores workers
Fighting for better pay and conditions
Many workers in remote communities perform essential work under challenging conditions.
The SDA is preparing to pursue enterprise bargaining across Outback Stores and remote community retail employers to achieve improved wages and conditions for workers.
Advice and support when you need it
Being an SDA members gives you access to expert industrial advice, representation in workplace disputes, assistance with wage recovery, and support during enterprise bargaining.
No matter how big or small it may seem, we’re here to help.
Checking your pay
The SDA recovers millions in unpaid wages and entitlements for members each year.
We’re committed to stamping out underpayments in our industries – including for salaried workers.
Knowing your rights at work
If you have any questions about your workplace entitlements, we’re here to help.
Whether it’s about your pay, rosters, fair treatment at work, or what your rights are working in regional communities, the SDA union can help answer any questions for Outback store workers.
200,000 workers stand together through the SDA
Help us win significant pay rises in Outback Stores
Be represented and know what you should be paid
Have a say on your rights at work
But the benefits of membership don’t stop there…
- Advice and support about your pay and workplace rights
- Representation when issues arise at work
- Help with roster, pay, or workplace concerns
- Member news, resources, and updates
- Discounts and member benefits
Quick signup. Flexible membership. Support when you need it.

Start enjoying the pay, protection and benefits of an SDA membership today.