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Become an SDA Shop Steward or Delegate

SDA Shop Stewards and Delegates play a vital role in the workplace.

They advocate for the best interests of workers, represent workers in meetings and stand up for workers’ rights.
Being a Shop Steward or Delegate is a voluntary position and all new Shop Stewards and Delegates receive paid training to provide them with the skills and resources to represent workers.
Register your interest in becoming a Shop Steward or Delegate in your workplace by contacting the SDA Queensland Branch.

What does an SDA Shop Steward or Delegate do?

  • Working alongside SDA Organisers, SDA Shop Stewards and Delegates help:
  • Keep members informed about any workplace changes and campaigns
  • Resolve issues at a store level
  • Liaise directly with the SDA about workplace issues and campaigns
  • Empower workers and promote union values
The SDA Supports Workplace Shop Stewards and Delegates

SDA Shop Stewards and Delegates receive exclusive training and guidance on how to:

  • Help SDA members with workplace issues

  • Formally raise workplace issues and lodge a workplace grievance

  • Resolve issues with management

  • Understand and enforce entitlements as outlined in your Agreement or Award

  • Represent members in meetings

Shop Steward and Delegate training courses

We provide a comprehensive range of training courses for SDA Shop Stewards and Delegates each year.

These courses are designed to provide you with the skills, knowledge and confidence to advocate for better and fairer outcomes in your workplace.

Our training courses generally run between March and December each year.