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Member stories
News
Submissions & publications
05/12/25
SDA Research – Customer Abuse and Violence 2025 Reports
The survey of close to 3,000 workers, conducted by the SDA – the union for retail, fast food and warehouse workers – found that 88 per cent of respondents had experienced verbal abuse in the past 12 months. 25 per cent of workers have experienced physical violence – double the number who said they experienced physical violence in a 2023 survey and three times the figure reported in 2021. 31 per cent have experienced abuse or harassment related to their ethnicity, race or cultural background.
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National
10/11/25
SDA Submission to the Senate Inquiry into Quality and safety of Australia’s early childhood education and care system
SDA Submission to the Senate Inquiry into Quality and safety of Australia’s early childhood education and care system
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National
06/11/25
SDA Submission to Safe Work Australia Best Practice Review
SDA Submission to Safe Work Australia Best Practice Review
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National
25/08/25
UNSW Report: Next steps for managing psychosocial risks in retail
Employers in all industries have an obligation to ensure workers are safe from psychosocial hazards.
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National
25/08/25
Under Pressure: The Hidden Cost of Retail
An SDA survey of over 11,000 retail workers as part of the SDA commissioned report Under Pressure: The Hidden Cost of Retail shows the serious psychosocial hazards facing Australian retail workers.
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National
18/08/25
McKell Institute Report – Achieving the Productivity Promise
This report considers the productivity challenge within Australia’s retail sector, which employs over 1.2 million Australians, and has seen greater productivity increases over the past two decades than in other sectors, but not a proportionate improvement in living standards for its workforce.
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National
13/08/25
SDA Submission to Senate Inquiry regarding Fair Work Amendment Bill 2025
SDA Submission to Senate Inquiry regarding Fair Work Amendment Bill 2025
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National
30/05/25
Monash University Research – Workers in Transition – Automating Retail
Automation is transforming workplaces across Australia, from newsrooms and universities to healthcare, construction, and retail. The retail sector is a labour-intensive one that has been targeted by recent developments in automated systems promising to realise new forms of efficiency while also reconfiguring the experience of workers and consumers.
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National
19/05/25
SDA Submission Inquiry into proposed changes to liability and entitlements for psychological injury in NSW
SDA Submission Inquiry into proposed changes to liability and entitlements for psychological injury in NSW
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Newcastle, Central Coast & Hunter Valley
11/04/25
SDA Submission to Treasury regarding Pay Day Super
SDA Submission to Treasury regarding Pay Day Super
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National